Audit

Role: UX Copy

Scope: Levels 1-5

Bubble Witch Saga 3

King

A magical bubble shooting game from the makers of Candy Crush Saga. 2M+ downloads


In Bubble Witch 3, Levels 1–5 act as the conversion funnel for new players:
Do they understand the mechanics quickly? 
Do they feel rewarded for progress? Do they connect socially or create a profile?

The original flow introduced too many mechanics at once, used inconsistent terminology, and dead-ended with vague errors. This created drop-off points before players became invested.

about the project

Process 

Process: Audited all copy across Levels 1–5 (tutorial, dialogs, rewards, error states). Mapped friction points against the conversion funnel (tutorial completion, repeat play, account sign-up). Identified confusing or low-impact text that caused hesitation. Rewrote with focus on clarity, motivation, and forward momentum.


Conversion Roadblocks & Copy Fixes
Funnel Stage Issue Before After (Rewrite for Conversion)
Tutorial Completion Mechanics stacked too quickly “Fill Nero’s Orb” to “Shoot bubbles into Nero’s Orb — power it up to unlock the next level!” (clear action + forward reward)
Engagement : Inconsistent terminology : “special bubble”, “power bubble”, “booster” . Standardized to “Booster” with tooltip: “Boosters give you an edge. Collect them to win faster.”
Sign-Up Error state stops progress “No connection! Got it!” to “You’re offline — reconnect now to save progress and rewards.” (adds urgency + benefit)
Retention Rewards lacked motivation “Wow! You found 3 new Medals!” to “Nice work! You earned 3 Medals, Keep going to unlock new adventures!”

About the project

Strategy & Results

Strategy: Progressive onboarding: One mechanic per level, ensuring players finish the tutorial instead of dropping.

Consistent vocabulary reduces hesitation when making decisions, improving playthrough speed.

Error copy with recovery: Keeps players in the flow instead of exiting after dead-end dialogs.

Reward framing: Ties medals and boosters to unlocking future content, nudging replay and purchases.

Results:

Higher tutorial completion (Levels 1–5) 
More account sign-ups (to “save progress”) 


Conversion isn’t just design; it’s in the words. By reducing friction, clarifying actions, and making rewards meaningful, copy turns casual first-time players into returning, invested users.

About the project

"Ryen came in without hesitation and got to work. She noticed details

that we all missed.”

- Leandro, King

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